Professional Certificate in Team Leadership

Duration: 2 Days (16 Hours)

Professional Certificate in Team Leadership Course Overview:

The Professional Certificate in Team Leadership is a distinguished certification that highlights tenets like collaborative decision-making, conflict resolution, and adept communication in effective team management. It accentuates the pivotal role of leadership in attaining organizational objectives. This certification holds extensive application across industries, signifying an individual’s adeptness in team management and leadership. It facilitates enterprises in recognizing prospective leaders capable of enhancing process efficiency and productivity. Industries leverage this certification to fortify team synergy, foster succession strategies, and elevate overall organizational leadership proficiencies, consequently fostering business expansion and endurance.

Intended Audience:

• Mid-level managers and team leaders in any industry
• Experienced professionals seeking leadership roles
• Entrepreneurs and business owners managing a team
• Project managers seeking to improve team management skills
• Individuals aspiring for career advancement in managerial positions

Learning Objectives of Professional Certificate in Team Leadership:

The Professional Certificate in Team Leadership course aims to achieve the following learning objectives:

  1. Developing Strong Leadership Skills: Equip participants with comprehensive leadership skills that encompass both traditional and innovative approaches to address various challenges in the workplace.
  2. Enhancing Communication Abilities: Enhance participants’ communication skills to effectively interact with team members, stakeholders, and superiors. Emphasize clear and empathetic communication to ensure a seamless workflow and avoid misunderstandings.
  3. Successful Team Strategies: Provide insights into successful strategies for team building, conflict resolution, and effective decision-making. Enable participants to create a harmonious and productive team environment.
  4. Leadership Styles: Explore different leadership styles and their impact on team dynamics and performance. Help participants understand when and how to adopt different styles based on the team’s needs and the situation.
  5. Leading with Emotional Intelligence: Emphasize the significance of leading with emotional intelligence, promoting positive relationships and motivation within the team. Develop participants’ ability to understand and manage emotions, both their own and those of team members.
  6. Leveraging Diverse Talents: Teach participants how to harness the diverse talents and strengths within a team to achieve organizational goals. Enable them to create an inclusive and collaborative environment that values individual contributions.

By the end of this course, participants will have acquired practical skills and knowledge that are directly applicable to their role as team leaders. They will be equipped to lead with confidence, effectively manage teams, navigate challenges, and create a positive and productive work atmosphere. The course aims to empower participants to become influential leaders who can drive team success and contribute to the overall growth and success of their organizations.

Module 1: Stakeholders (15%, K4) 1.1 Types of stakeholder 1.2 Stakeholder analysis and prioritisation 1.3 Stakeholder planning and monitoring 1.4 Stakeholder perspectives

Module 2: Communication (10%, K4) 2.1 The communication process 2.2 Barriers to communication 2.3 Active listening 2.4 Listening behaviours

Module 3: Working with Stakeholder Groups (10%, K4) 3.1 Group development process 3.2 Learning styles

Module 4: Facilitated Workshops (10%, K4) 4.1 Benefits of facilitated workshops 4.2 Roles in a facilitated workshop 4.3 Stages of a facilitated workshop 4.4 Facilitated workshop planning 4.5 Running a facilitated workshop 4.6 Facilitation techniques

Module 5: Rapport (10%, K4) 5.1 The nature of ‘rapport’ 5.2 Mehrabian’s elements in communication 5.3 Techniques for creating and sustaining rapport 5.4 Building rapport using mirror, match, pace

Module 6: Creative Problem-Solving (10%, K4) 6.1 The creative problem-solving process 6.2 Barriers to creativity 6.3 Techniques for generating ideas 6.4 Managing the creative thinking process using de Bono’s six hats

Module 7: Managing Expectations (10%, K4) 7.1 Categories of expectation 7.2 Sources of expectations 7.3 Process for managing expectations

Module 8: Negotiating with Stakeholders (15%, K4) 8.1 Principled negotiation 8.2 BATNA 8.3 Integrative and distributive negotiation

Module 9: Managing Conflict (10%, K4) 9.1 Roots of conflict – goals, judgments, values 9.2 Options for conflict resolution 9.3 Thomas-Kilmann conflict MODE instrument

Professional Certificate in Team Leadership Course Prerequisites

• Prior experience in a leadership role
• Understanding of basic organizational structure
• Knowledge of team workflows and dynamics
• Degree or diploma in business or related field
• Proficiency in project management tools
• Excellent communication skills
• Proficient understanding of team development strategies.

Discover the perfect fit for your learning journey

Choose Learning Modality

Live Online

  • Convenience
  • Cost-effective
  • Self-paced learning
  • Scalability


  • Interaction and collaboration
  • Networking opportunities
  • Real-time feedback
  • Personal attention


  • Familiar environment
  • Confidentiality
  • Team building
  • Immediate application

Training Exclusives

This course comes with following benefits:

  • Practice Labs.
  • Get Trained by Certified Trainers.
  • Access to the recordings of your class sessions for 90 days.
  • Digital courseware
  • Experience 24*7 learner support.

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